For us, your privacy is a serious matter. Find out here everything about the protection of the privacy and personal data of our customers and users of our services.
WHAT PERSONAL DATA DO WE COLLECT?
| EXAMPLE DATA CATEGORIES | |
|---|---|
| Identification | Name, VAT number, Address, Date of Birth, Marital Status |
| Contact | Phone and Email |
| Profile and Interests | Services and products purchased, frequency of visit, dates of visits, technical history, etc |
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA? WHY DO WE COLLECT THIS DATA? • Consent where we have your prior express written consent on paper or online. • During the term of a service contract when the processing of personal data is necessary for the conclusion, execution and management of the service contract. • Compliance with a legal obligation when the processing of personal data is necessary to comply with a legal obligation to which MM Imóveis is subject, directly or indirectly, (by virtue of the service provision contract with the client).
WHO DO WE SHARE YOUR PERSONAL DATA WITH? • Public bodies (Tax Authority, Courts, etc.) Entities to whom the data must be communicated by law. • Processors: Your data may be transmitted to processors for them to process on our behalf. In this case, we will take the necessary contractual measures to ensure that the processors respect and protect the personal data of the data subject.
WHAT DO WE DO WITH PERSONAL DATA?
Personal data may be used to charge for services; dissemination of marketing campaigns; definition of consumption profiles, optimization of the customer experience; adaptation and development of new products or services.
HOW LONG DO WE STORE PERSONAL DATA? • Data required for the fulfillment of legal obligations will be kept for the required legal period (e.g., Tax Administration – 12 years). • Other data It will be kept only for the period of time necessary to achieve the defined purpose or, as applicable, until you exercise your right to object, right to be forgotten or withdraw consent.
HOW CAN YOU ACCESS THE PERSONAL DATA WE HOLD?
You can request access to your personal data at any time by writing to geral@mmimoveis.pt and we will respond within a maximum of 30 days. You can also consult our privacy policy at any time online at www.mmimoveis.pt/politica-de-privacidade. We are committed to total transparency and will not hide information in small print.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
• Right of Access Right to obtain confirmation of which personal data are processed about your personal data and information about them, such as the purposes of the processing, the retention periods, among others. • Right to Rectification Right to request the rectification of your personal data that is inaccurate or to request that incomplete personal data be completed. • Right to Erasure or Oblivion Right to obtain the erasure of your personal data, provided that there are no valid and namely legal grounds for its retention (for example, legal obligations imposed by the Tax Authority or Courts). • Right to Portability The right to receive the data you have provided in a digital format of current use or to request the direct transmission of your data to another entity. • Right to Object Right to oppose or withdraw your consent, at any time, to a data processing, provided that there are no valid and namely legal grounds for its retention (for example, legal obligations imposed by the Tax Authority or Courts). • Right to Restriction Right to request the limitation of the processing of your personal data, in the form of suspension of processing or limitation of the scope of processing to certain categories of data or processing purposes, provided that there are no valid and namely legal grounds for its retention (for example, legal obligations imposed by the Tax Authority or Courts). • Right Not to Be Subject to Automated Decisions The right not to be subject to decisions taken exclusively on the basis of data processing carried out by a computer program intended to assess certain characteristics of the data subject, provided that there are no valid and namely legal grounds for its retention (for example, legal obligations imposed by the Tax Authority or Courts). • Right to Complain Right to submit a complaint to MM Imóveis and/or the control authority (CNPD), through the following contacts: Address: Rua de São Bento n.º 148-3º 1200-821 Lisboa Tel.: +351 213928400 – Fax: +351 213976832 E-mail: geral@cnpd.pt • Right to Notification Right to be notified by the controller of personal data of situations in which there has been rectification or deletion of data or breach of personal data with a high risk to personal rights and freedoms, unless this proves to be completely impossible or involves a disproportionate effort. The exercise of your rights can be requested at any time by written request to the address geral@mmimoveis.pt. We will always respond within a maximum of 30 days.